Welcome to our current issues page
On this page, we keep you informed about known bugs or technical outages we are currently working on. We strive for maximum transparency, so you always know the status of a specific problem in our software.
What does this mean for you? Do you see a problem in this list that you are also experiencing? Then we are already aware of it. You do not need to create a new support ticket for this.
Always up-to-date As soon as more information becomes available or an issue is fully resolved, we update the status on this page immediately. So, keep an eye on this page for the latest updates.
Companies deactivated on the Peppol network
Published on: 20/05/2026Due to a change in the formatting of company registration numbers, a number of administrations were automatically and incorrectly deactivated on the Peppol network. As a result, the sending or receiving of documents via Peppol for these administrations was temporarily interrupted.
Update:
This morning, we reregistered all administrations that had been deregistered and sent an email to the impacted customers to inform them.
Status: Resolved
Rounding difference when creating Yuki sales invoice with price list including VAT
Published on: 11/05/2026We recently implemented an update to the VAT logic in Yuki to process invoices in accordance with the requirements of the Peppol network. As a result, a rounding difference may occur in certain situations for invoices with prices including VAT.
Example: When creating an invoice with an item of €100 including 21% VAT, the invoice line correctly shows €100. However, due to rounding at the VAT rate level, the invoice total may end up at €99.99.
Temporary workaround:
-> This issue does not occur when using price lists excluding VAT.
-> When using price lists including VAT, we advise adding the difference of €0.01 on a separate invoice line with 0% VAT or VAT code “exempt from VAT”, so that the desired total amount is maintained.
Status: in progress
No copy invoice when sending via Peppol
When sending sales invoices via the Peppol network, a copy is currently not being sent to the sender (entrepreneur), despite the active setting "Copy of sent invoices".
Status: Resolved on 04/05/2026
Error in zip file during archive export
Downloading the digital archive is currently failing; upon opening, you receive the error message: "Windows cannot open the folder".
Temporary workaround:
As a temporary solution, we recommend using an external program such as WinRAR or 7-Zip. After downloading the .zip file and the external program, you can open the file by right-clicking the .zip file and selecting "Open with" WinRAR or 7-Zip. This will allow you to extract the files to a folder of your choice on your PC.
Status: Under investigation – Update to follow as soon as available
Delay in retrieving CODA files
We have received several reports of delays of 1 to 2 days in the processing of CODA files in Yuki. We are currently investigating the cause.
Status: Under investigation – Update to follow as soon as available